Latest updates, new features, and improvements for WAB2C platform.
January 10, 2026
Carousel Templates for rich messaging
Guest Contact Auto-Saving enabled
Bot Flow Delay Node added
Bot Flow Update Contact Node
OTP Authentication Templates support
Bulk Actions for Contacts
Clear Chat with attachment cleanup
Email Template granular control
Modernized Webhook JSON structure
Performance and stability improvements
December 8, 2025
Dynamic Template Category Update - Automatic template category detection and update based on Meta webhook configuration
Phone Number Filtering in Chat - Filter chats by phone number for easier conversation management
Campaign statistics not updating correctly
New tenants' chats not functioning properly
Get All Contacts API to return accurate and complete data
Reset Theme option functionality
System Log display issue on tenant side
General performance and stability improvements across chat and campaign modules
December 4, 2025
Opt-in and opt-out system - customers can control consent more easily
WhatsApp session management with reminders before 24-hour window ends
Speed and stability improvements across the platform
November 16, 2025
Faster campaign delivery at scale with improved processing for marketing sends
Carousel templates groundwork added
Better tables across the app with improved search, sorting, and filtering
Improved compatibility for embedded WhatsApp signup
October 22, 2025
Security improvement - prevents multiple simultaneous logins for the same account
Faster loading through better caching
Various bug fixes and stability improvements
October 13, 2025
Coupon codes for signup and upgrades
Bot Flow Builder API node for connecting external APIs inside flows
Campaign statistics improvements
Stability fixes across the platform
October 1, 2025
Campaign status tracking in the campaign list
Fixes and usability improvements across chat, campaigns, onboarding, and currency display
September 22, 2025
Chat filters for better conversation management
Better campaign contact filtering with multi-select targeting
Paystack added as a payment option
September 9, 2025
Contact import improvements - assign groups during import
Custom fields supported during contact import
PayPal added as a payment option
Faster message sending API
Important fixes around templates and plan limits
August 28, 2025
Per-tenant default language setting
Kanban view for contacts with drag-and-drop workflow for lead management
API Extension, Webhook, Shopify, WooCommerce features added
Webhook-based WhatsApp template message automation
Multi-platform eCommerce integration - WooCommerce, Shopify, Magento
Real-time order, payment, and shipping notifications
Customizable event-to-template mapping system
Multi-tenant webhook configuration support
Abandoned cart recovery automation
Chat page lead management improvements
Stability fixes across the platform
August 24, 2025
Default language setting for new workspaces
Campaign handling optimized for large datasets
UI clarity improvements for the 24-hour window
Multiple UI fixes and improvements
August 11, 2025
Start chat directly from the contacts list
More clarity around the 24-hour messaging window
Stability fixes
August 7, 2025
Message statistics improved with better insights
Performance and stability updates
August 3, 2025
Shared location display inside chat and bot flows
August 1, 2025
Tenant-level API management and webhook management
Offline payment instructions shown on the payment screen
Tenant settings streamlined
Automation and performance fixes
July 24, 2025
Theme management - customize default theme colors for your workspace
Bot flow trigger improvements with multiple trigger keywords supported
General optimizations and compatibility improvements
July 16, 2025
Bot Flow Builder launched with plan-based limits
Webhook resend and language sync improvements
Multilingual support added
July 9, 2025
Better signup and onboarding controls
Improved international phone number formatting
July 7, 2025
Stability and caching improvements
Invoice PDF attachment fixes
Landing content improvements
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