All your WhatsApp conversations in one clean inbox.
A shared inbox that helps your team respond faster, stay organized, and never miss a message.
WAB2C Team Inbox brings all your WhatsApp Business conversations into a single, organized view. Multiple team members can handle chats simultaneously, assign conversations, add internal notes, and track response times — all while maintaining a seamless customer experience.
Fashion boutique handles 500+ daily WhatsApp inquiries
A Clifton-based fashion brand uses WAB2C Team Inbox to manage order inquiries, size questions, and delivery updates across 5 team members — reducing response time from 2 hours to under 10 minutes.
Key Features
Unified Inbox
All conversations in one place, no switching between phones or apps.
Team Assignments
Assign chats to the right team member based on expertise or availability.
Smart Tags
Organize conversations with custom tags like 'Hot Lead', 'VIP', or 'Pending Payment'.
Powerful Search
Find any conversation instantly by name, phone, message content, or tag.
Response Tracking
Monitor first response time and resolution time for each conversation.
Smart Notifications
Get alerts for new messages, mentions, and SLA breaches.
How It Works
Connect
Link your WhatsApp Business number to WAB2C in minutes.
Invite Team
Add team members and set their roles and permissions.
Organize
Create tags, quick replies, and assignment rules.
Collaborate
Work together to deliver fast, consistent support.
Frequently Asked Questions
Ready to grow your business on WhatsApp?
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