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Terms of Service

WAB2C, Powered by Alams Innovate Private Limited

Important Legal Notice

By accessing WAB2C, you enter a legally binding agreement with Alams Innovate Private Limited. If you disagree with these Terms, discontinue use immediately.

1. Acceptance of Terms

By accessing WAB2C, you enter a legally binding agreement with Alams Innovate Private Limited. If you disagree with these Terms, discontinue use immediately.

2. Nature of WAB2C as a Software Platform

WAB2C is a software platform only, offering:

What WAB2C Offers

  • • Communication workflow tools
  • • API integration support
  • • Onboarding facilitation
  • • Business process automation
  • • Documentation and data management tools

WAB2C is NOT

  • • A WhatsApp BSP
  • • A Meta partner
  • • A verification authority
  • • A Government of Pakistan service
  • • A message delivery provider
  • • A regulatory compliance service

All external approvals and decisions belong solely to third-party providers.

3. Integrated No-Affiliation Disclaimer

WAB2C and Alams Innovate Pvt. Ltd:

  • Do not claim affiliation with Meta, WhatsApp or any authority
  • Use their names only for reference
  • Claim no ownership over any third-party trademark

Nothing on the Platform shall be interpreted as partnership or endorsement.

4. Client Responsibilities

Clients must:

  • Provide true and accurate business information
  • Ensure all communications are legal and compliant
  • Follow WhatsApp and Meta policies
  • Avoid spam or harmful content
  • Secure their accounts and access rights
  • Accept responsibility for messages sent through any integration

Note: WAB2C bears no responsibility for client misuse or policy violations.

5. Limitations of Service

The Company does not guarantee:

  • WhatsApp Business approval
  • Business Verification outcomes
  • Green Tick approval
  • Delivery of messages
  • Performance of third-party APIs
  • Uptime, availability or quality of external providers
  • Service continuity from partners or integrators

The Platform is provided as is.

6. Payments and Refunds

  • All subscriptions and service fees must be paid on time
  • Fees are non-refundable except where explicitly agreed
  • Non-payment may result in suspension or termination

7. Termination

We reserve the right to suspend or terminate accounts without notice for:

  • Violations of Terms
  • Illegal or harmful communication practices
  • Third-party policy violations
  • Non-payment

No refunds are issued upon termination.

8. Limitation of Liability

To the maximum extent permitted by law, Alams Innovate Private Limited and WAB2C are not liable for:

Financial loss
Business interruption
Data loss
Reputational harm
Third-party service failures
WhatsApp or API rejection decisions
Compliance penalties faced by the client
Unauthorized access caused by client negligence

Total liability is limited to the sum paid for the active subscription period.

9. Indemnification

Clients agree to indemnify and hold harmless the Company from all claims arising due to:

  • Misuse of the Platform
  • Policy or legal violations
  • Messaging misuse
  • Third-party disputes

10. Governing Law

The Terms are governed by the laws of Pakistan.

11. Amendments

We may revise these Terms anytime. Continued use implies acceptance.

Questions?

If you have any questions about these Terms of Service, please contact us.