Track your performance in real-time.
Comprehensive analytics for messages, campaigns, team performance, and business impact.
WAB2C Analytics gives you full visibility into your WhatsApp operations. Track message delivery and read rates, monitor campaign performance, measure team response times, and calculate ROI from automation. Make data-driven decisions to optimize your WhatsApp strategy.
Retailer optimizes campaigns using analytics insights
A Mall Road electronics store uses WAB2C analytics to identify that Saturday 8 PM campaigns have 3x higher engagement than weekday sends — optimizing all future campaign timing.
Key Features
Dashboard Overview
Key metrics at a glance on a visual dashboard.
Campaign Analytics
Track delivery, opens, clicks, and conversions per campaign.
Team Performance
Monitor response times and resolution rates by agent.
Real-time Data
Live updates as messages are sent and read.
Conversion Tracking
Attribute sales and actions to WhatsApp touchpoints.
Export Reports
Download CSV/PDF reports for analysis or sharing.
How It Works
Collect
Data gathered automatically from all activities.
Visualize
See trends and patterns on interactive dashboards.
Analyze
Drill down into specific campaigns or time periods.
Optimize
Use insights to improve future performance.
Frequently Asked Questions
Ready to grow your business on WhatsApp?
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