Everything you need to know about getting started with the official WhatsApp Business API. Learn the requirements, setup process, and how to qualify for Meta-approved API access through WAB2C.
WhatsApp Business API is Meta's official solution for medium to large businesses to communicate with customers at scale. Unlike the free WhatsApp Business App (which is limited to 5 devices), the API allows you to:
In Pakistan, over 90% of online shoppers prefer WhatsApp for order communication. With high COD rates, fake orders, and customer support challenges, having official WhatsApp API access can:
This interactive checklist ensures your business is ready for Meta-approved WhatsApp Business API onboarding through WAB2C. Click each item as you complete it.
Registered Business / Sole Proprietorship
Must have STRN/NTN (FBR) or Proprietor NTN
Business Email (preferably domain-based)
e.g., info@yourcompany.com
Active Business Website
Website must reflect real business activity
Business Phone Number (fresh / unused on WhatsApp)
Must NOT be currently WhatsApp-registered
Valid Pakistani Operational Address
Matches documents
Active Facebook Business Manager Account
Create at business.facebook.com
Verified Business Information
Name, address, phone must match documents
Uploaded Verification Documents
NTN certificate, bank statement OR utility bill
Business Domain Verified (Optional but recommended)
DNS / HTML file verification
A fresh number (not banned, not used on WhatsApp)
Very important - cannot be registered on any WhatsApp account
Number can receive SMS or Voice Call for OTP
Required for API registration
Preferably +92 business SIM
Zong/Jazz/Telenor/UFone recommended
You agree to follow WhatsApp Commerce Policy
No restricted items (weapons, tobacco, etc.)
You agree to Meta Messaging Policy
No spam / cold blasting to random numbers
Customer Opt-in Process Exists
Website form / POS / WhatsApp Join Button
Approved WhatsApp Message Templates
Templates for outbound campaigns
Sending bulk messages to random numbers
High risk of quality score drop and ban
Buying contact lists
Instant quality drop, messages won't deliver
Sending OTPs/messages outside allowed categories
Template rejection and account restriction
Messaging people without opt-in
Violates Meta policy, leads to bans
Using unofficial "panels / bots / Chrome extensions"
Permanent number ban, no recovery possible
Use our free 2-minute checklist to see if your business qualifies for WhatsApp Business API. Get instant feedback and next steps.
Start Free Eligibility CheckNo signup required • Takes 2 minutes • Instant results
Complete WAB2C onboarding form with business documents
Meta reviews your business documents
WAB2C activates your WhatsApp API number
Start sending messages, setup automation flows
See if your business qualifies in 2 minutes
Choose the right plan for your business size
No credit card required, activate in 24-72 hours
Our team can guide you through the entire setup process and ensure smooth activation.
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